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At Leonorah, we want your shopping experience to be simple, convenient, and reliable. Please review our shipping information below before placing your order.
Order Processing
Orders are typically processed within 2–5 business days after payment has been successfully received.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information when available.
Please note that orders may take additional time to process during holidays, promotional periods, or periods of high order volume.
Shipping Times
Estimated delivery times may vary depending on your location and the shipping method selected:
- Standard Shipping: 7–20 business days
- International Shipping: 10–30 business days
Delivery estimates begin after your order has been processed and shipped. These are estimates and are not guaranteed delivery dates.
Shipping Costs
Shipping fees are calculated at checkout based on your delivery address, order size, weight, and available shipping method.
From time to time, Leonorah may offer free or promotional shipping. Any applicable offers will be clearly displayed on our website.
Tracking Your Order
Once your order has shipped, you may receive a tracking number by email. Tracking information may take a few days to become active after the package has been dispatched.
If your tracking information has not updated immediately, please allow some time for the carrier's system to register the shipment.
Delayed or Lost Packages
While we work with reliable shipping partners, delivery delays can occasionally occur due to weather, customs processing, carrier delays, holidays, or other circumstances beyond our control.
If your package appears to be delayed or lost, please contact us so we can assist you in checking the shipment status.
Incorrect Shipping Information
Please make sure your shipping address is correct before completing your purchase.
If you provide an incorrect or incomplete address, please contact us as soon as possible. Once an order has been shipped, we may not be able to change the delivery address.
Leonorah is not responsible for orders delivered to an incorrect address provided by the customer.
Customs & Import Duties
For international orders, customs duties, taxes, or other import fees may apply depending on the destination country.
Any applicable customs charges are the responsibility of the customer unless otherwise stated at checkout.
Contact Us
If you have any questions about your order or shipping, please contact Leonorah Customer Support through the contact information provided on our website.
Company name: BARCLAY MANAGEMENT (LONDON) LTD
Address:14 Bank Chambers, 25, Jermyn Street, London, England, SW1Y 6HR
Company number: 09363046
Store Email: admin@leonorah.com
Thank you for shopping with Leonorah. We appreciate your support and look forward to delivering products you love!